We try hard to get products like this to arrive in a timely manner and will keep you updated but once it is in the port/shippers hands we are not responsible for any delay caused by them. Some of our products like our bronze and marble pieces are made outside of the US (and we require a 50% deposit) once a product is made and ready for shipping we will require the balance due for the order. If a shipment is returned to us because the freight company can't contact you or you just refused it because you changed your mind, once we receive the shipment back we will inspect it and return a portion of your purchase price to you except for the shipping cost to you and returned shipping cost to back to us. If you sign the paperwork (BOL) clear without any word “damage” or "pending inspection", that means it is in your possession and that means it is your responsibility if damage occurs on delivery, which means you would have to file a claim with the freight company if damage is found. Fir-Outdoor Table-Antique-Reclaimed-Denver. If FedEx Ground shipment, please inspect the box. You Design, We Build any kind of table you can imagine, dining tables, bar tables, end tables, coffee tables. If you have not had time to inspect it, please write it PENDING INSPECTION on BOL. If you notice any damage on the box and/or on the pallet, please write DAMAGE to the paperwork that you have to sign. It is very important that you inspect the order before receiving it. We can take an order for you and hold it at our warehouse for no extra charge until you are ready for it, but if a delivery is shipped out and you are not ready for it and didn't let us know that you were not wanting it shipped yet, you will be responsible for any storage fees that the freight company might charge for holding your order. For a white glove quote please call 41 us or email us.ĭamage items must be reported within 72 hours to Unique Style Solutions, Inc/Unique Mosaic Tables 41, if a shipment is refused because of damage please let us know as soon as possible so we can prepare another shipment for you. Very useful for larger items you might want to order. We offer a white glove service, where the shipping company will un-package/un-crate your order and set it it where you would like and take the packaging away. You can always call us about your order if you would like at 41 We are not responsible for emails that we sent that end up in your junk/spam folder or you deleted without reading. We will email you your tracking information when your order ship.īut please remember to check your spam or junk folder for all email correspondence. Most of our items ship by freight truck, the free shipping is considered curb side service with a lift gate, the freight company will give you a call ahead of time when your order is in your area to setup a deliver time with you. If you would happen to live in one of these areas we would give you a call before your credit card is charged and let you know it there would be any extra expense then you can let us know if you would like to proceed with the order or not. To most of the USA we offer free shipping, there are a very few areas within the US that is very expensive to ship to an example would be into New Your City or some remote locations.
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